Server & Desktop Support

Wanwise provides computer support for key aspects of your business. Our computer support includes multiple operating systems, common software distributions, and a professional dedication to computer support in Newcastle, Sunderland, Tyneside and the Northeast of England. Computer support doesn’t end at a desktop, either. We offer a complete range of IT solutions and computer support contracts for all types and sizes of businesses. We are a Newcastle Upon Tyne based company dedicated to the network services and general computer support of local businesses.

Wanwise extends the power of networking in today’s demanding business environment. Our services range from computer support to global commerce, utilising a wide variety of products to best serve the needs of our clients. Whether it’s desktop support, or VPN’s that give your employees portability; from server installations to complete computer support, we are the business solution to provide the security and dependability our clients require.

We offer many options and services from consulting to design and implementation. Onsite and remote network monitoring and network installation, as well as total IT infrastructure design can be tailored around the network needs which foster company success. We have more than two decades of experience, providing the region’s SMEs with first class computer support and utlisation of the emerging information technologies, such as cloud computing, virtualisation etc.

Onsite & Remote Computer Support
Wanwise provides onsite technical support to the Northeast region for both office buildings, retail and professional (such as recruitment, legal and accountancy). We provide a wide range of technical services for computers, servers and networking. Where feasible, we can manage client devices securely and remotely, saving time in resolving technical issues that don’t require physical “hands-on” intervention onsite. This work can also be done outside of normal business hours (i.e. evenings and/or weekends) to lessen the impact on the client’s core business activities.

Desktop Support
Wanwise offers desktop support services ranging from analysing the root cause of your PC hardware problems to configuring or troubleshooting a piece of software on your machine such as Microsoft Office. We also specialise in PC security such as removing spyware and viruses.

Server Support
Have a server that needs to be maintained, setup or repaired? we offer services that are geared towards small and medium sized businesses ranging from small business server (2003, 2008 & 2011), file servers, backup server, active directory servers for file security and authentication and web based servers for internet and intranet such as web servers and terminal server.

Network Support
Routers, switches, firewalls and network devices such as printers and file servers is second nature to us. We can help you setup or support these types of networking components. Weather you need someone to install a firewall device or just simply setup a new network printer, Wanwise has the right services and solutions for you.

We’d be delighted to arrange an informal chat about your company’s server and desktop support requirements, free of charge and with no obligation to take things further after the initial meeting. 

Ad Hoc ICT Technical Support